1. INFORMATION WE COLLECT FROM YOUR USE OF OUR WEBSITE
When you visit our website (the “Site”), we may automatically collect website use information, such as information about your Internet service provider, your operating system, browser type, domain name, Internet protocol (IP) address, your access times, the website that referred you to us, the Web pages you request, and the date and time of those requests. We use this information only to improve our Site’s content and structure. You will remain anonymous to us unless you provide us with your identity. We may use various methods to collect information that is disclosed through your use of our Site, including online forms, cookies, referrers, IP addresses, system information and future technologies and methods. We treat all personal information that we collect with the same confidentiality, no matter how it is collected.
We collect your email address and certain other information that you provide when you submit questions and comments to us as described in our website, and when you sign up through our website to receive notices from us. We may use that information to communicate with you about your questions and comments, and to provide notices to you. You may unsubscribe from receiving emails from us in the manner described in our emails.
A “referrer” is the information passed along by a web browser that references the web URL from which you came to the Site. Referrers are automatically collected by web servers. They are used by SJE to identify the websites referring traffic to the Site, and to present appropriate content to the Site’s users. Referrer information may be used by SJE to identify general trends and traffic patterns. For example, SJE may use referrer information to identify the information on the Site that is viewed by individuals referred by certain other websites.
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used to identify your computer so that data (such as the web pages you request) can be sent to you. They are automatically collected by web servers.
System information SJE collects might include, among other things, the type of web browser being used. This information is sent automatically by your web browser when you are connected to the Site and is used by SJE only to identify broad demographic statistics and general trends and traffic patterns.
Account and Purchase Information
When you register to establish an account with SJE you provide certain information. We use that information for the sole purpose of maintaining your account and communicating with you about SJE products and your purchases. When you purchase a product, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information. We do not retain your credit card information. We use this information for the sole purpose of facilitating your purchase and responding to your requests or questions. We also use personal information to help us analyze, create, develop, operate, deliver, and improve our products, content and advertising.
2. OTHER COLLECTION
At times we might collect information from you through other online means. For example, we may collect information that you provide to us through other online services and systems that you can access online. At times we might also collect information you provide in ways that are not online, such as by mail or by phone. For example, if you call to place an order or to check on the status of an order, we will collect telephone numbers or other information needed to communicate with you.
3. CALIFORNIA’S DO NOT TRACK NOTICE
We do not track our web visitors across third party websites to provide targeted advertising and, therefore, our website does not respond to Do Not Track (DNT) signals. We do not support Do Not Track browser settings and do not currently participate in any Do Not Track frameworks that would allow any of our Site to respond to signals or other mechanisms from you regarding the collection of your personal information.
4. FUTURE TECHNOLOGIES AND METHODS
As technologies change, we might collect information in different ways. We will use reasonable efforts to give notice of new ways in which we collect information. Whether or not we provide such notice, we will continue to treat all personal information that we collect in the same manner.
5. INFORMATION SJE SHARES WITH OTHERS
We do not sell, transfer or disclose your personal information to any third parties other than for the limited purposes described in this policy. Personal information will only be shared by SJE to provide or improve our products, services and advertising; it may be shared with third parties for other marketing purposes. SJE shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products, or conducting customer research or satisfaction surveys. These companies are obligated to protect your information. SJE may disclose personal information to such contractors and business partners without additional notice. SJE may also disclose the information we collect to other parties for other purposes, provided that it is de-identified and aggregated with other data. SJE might also be required to disclose certain information in order to comply with applicable law.
6. DATA SECURITY
We take reasonable steps to maintain physical, technical and administrative security of personal information you provide to us. We protect your personal information during transit using encryption such as SSL (Secure Sockets Layer). Although we take these steps to safeguard your personal information, unfortunately the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. In addition, although we generally obligate third parties who support our websites to use any personal information only for the sole purpose of performing their work, we do not control such third parties’ website or other security measures.
7. TRADEMARKS / COPYRIGHTS
SJE uses a variety of trademarks and otherwise registered proprietary information on the Site that is protected from copying and simulation under domestic and international law. Registered trademarks on this Site are not to be reproduced, used, modified or distributed without obtaining prior written permission from SJE. All information on the Site is the exclusive property of SJE. Any reproduction, modification, republication or displaying of these materials without the prior written permission of SJE is prohibited.
9. GOVERNING LAW